Resume

Recruited 20 volunteers for three on-site projects during the United Way Day of Caring, resulting in painted doors, a garden clean-up, and a renovated children’s library. Coordinated the day's activities across four cross-functional teams and three corporate partners.

Coordinated and recruited volunteers and donations for the 5th Annual "Backpack Giveaway" for local families. Over two days, 60 volunteers packed and distributed nearly 200 backpacks filled with school supplies for children ages 5–17.

Served as the initial event coordinator for the 1st Annual Eviction Mitigation Symposium, which brought together 85 constituents from the regional housing sectors and State Representative Ismail Smith-Wade-El.

Planned a festive and well-attended Winter Open House for supporters, funders, and friends of the organization featuring building tours, networking, and light fare. Managed invitations, catering, decor, and furniture arrangement across three departments.

Hosted Department of Housing and Urban Development staff, clients, and organization leadership for the 2024 Customer Service Survey.

Edited 20 job descriptions and the employee handbook in compliance with organizational, state, and federal employment laws.

Edited grant narrative summaries, gathered quantitative data, and submitted reports to area funders, including the United Way of the Greater Lehigh Valley.

Managed daily calendars and meeting schedules using Outlook, Teams, and Zoom; drafted correspondence, organized electronic files, and conducted research on topics ranging from regional homelessness news to grant guidelines.

Wrote compelling copy and messaging tailored to target audiences that supported revenue-generating goals. Authored press releases to raise public awareness of community impact and events.

Collaborated with four cross-functional teams to create high-impact marketing collateral, including sell sheets and TV promos.

Executed copy for key deliverables, including advertising materials, annual reports, media kits, and the "Good Neighbor" and award-winning "Get More Local" marketing campaigns.

Adapted writing style for diverse audiences across philanthropy, social media, email marketing, and corporate partnerships.

Edited all newsletters, social media copy, and channel guides; proofread all marketing materials.

Wrote marketing copy for email blasts, outreach letters, and print magazine advertisements.

Translated all marketing copy into Spanish for Central and South American marketsProvided customer service to stocking dealers, buyers with project-based orders, and individual clients via phone and email.

Spearheaded Salesforce data accuracy initiatives, implementing weekly audits and validation rules that reduced data redundancies.

Provided photography and customer service to clients, editing and delivering high-quality final imagery.

Developed and managed marketing strategies, social media content, blog posts, cross-collaborations, and website copy.

Selected for "Portraits of Durham" exhibit organized by the Durham Arts Council; participated in non-juried community show "Rupture | Rapture | Revolution" at The Carrack Art Gallery in Durham, NC.

Edited product photographs to maintain true color accuracy and brilliance, highlighting product features and removing backgrounds.

Created product pages and blog posts in WordPress using Divi Builder; analyzed content to generate alt text, metadata, tags, and categories using Yoast SEO Premium.

Assisted management with creating a seamless workflow and team communication using email, Asana, Dropbox, and 1Password.